1. Comprehensive Maintenance:

• Our Lifetime Aftercare Package includes regular professional maintenance checks to ensure the integrity of your jewellery. This may involve inspecting prongs, settings, and overall structural integrity.

2. Cleaning and Polishing:

• Enjoy the brilliance of your jewellery with complimentary cleaning and polishing services. Our expert craftsmen will carefully restore the lustere and shine of your pieces, enhancing their beauty.

3. Rhodium Plating for White Gold:

• For white gold jewelry, our package includes rhodium plating to maintain its bright and reflective appearance. This service helps to refresh the look of your white gold pieces.

4. Inspection of Gemstones:

• Our experts will inspect and ensure the secure setting of gemstones in your jewellery. Any issues related to gemstone settings will be addressed to maintain the overall beauty of your pieces.

5. Ring Re-Sizing:

• Changes in finger size over time? No worries. Our Lifetime Aftercare Package covers complimentary ring re-sizing services, ensuring your rings always fit comfortably.

6. Prong Tightening:

• Prongs play a crucial role in securing gemstones. Our aftercare includes prong tightening to ensure the safety and stability of your stones.

7. Expert Advice:

• Our knowledgeable team is available to provide expert advice on caring for your jewellery, including tips on cleaning, storage, and safekeeping.

How to Access Lifetime Aftercare Services:

1. Contact Us:

   • To initiate any aftercare services, please contact our customer support team at customerservice@diamondpalace.co.uk or call +44 207 242 3015
     .

2. Provide Details:

   • Share your order number, a description of the services needed, and any relevant details. Our team will guide you through the process.

3. Appointment Scheduling:

   • Depending on the nature of the services, our team will assist you in scheduling an appointment or guide you on the appropriate steps for remote services.

Contact Information for Aftercare Services:

If you have any questions or need assistance with aftercare services, please contact our customer support team:

• Email: customerservice@diamondpalace.co.uk
  Phone: +44 207 242 3015
• Live Chat: Available during business hours

Our Commitment to Your Jewellery's Longevity:

Diamond Palace Jewellers is committed to ensuring that your jewellery remains as beautiful as the day you first received it. Our Lifetime Aftercare Package is a reflection of our dedication to nurturing and preserving the timeless elegance of your cherished pieces.

Thank you for choosing Diamond Palace Jewellers. We look forward to being a part of your jewellery's enduring journey.