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Diamond Palace
Based on 511 reviews
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Millie Ryan-WhittamMillie Ryan-Whittam
10:31 11 Apr 24
My Fiancé and I had such a great experience at Diamond Palace, we had been to a couple of other places around Hatton Garden but Sheila made us feel special, really understood what we wanted and she was able to make our vision a reality. We are so happy and had so many compliments on our engagement rings!
Robbie CameronRobbie Cameron
14:42 07 Apr 24
Sheila was extremely helpful in assisting me design my fiancés engagement ring. Her expertise and knowledge was 2nd to none and the ring turned out perfect. Thanks again!Would highly recommend! 10/10
Dale DwightDale Dwight
17:40 06 Apr 24
Peter made the experience rememberable really helpful and made us feel so comfortable. Amazing service absolutely recommend. Thank you
Tanya NaghtenTanya Naghten
22:57 27 Mar 24
Another great experience, I have just got my new pendant necklace and I’m in love. It is so sparkly, had so many compliments 😍 Thank you Diamond palace.
Tariq MunirTariq Munir
22:51 27 Mar 24
I recently had the pleasure of visiting Diamond Palace, and I must say, it was an experience beyond compare. From the moment I stepped through the door, I was enveloped in an atmosphere of elegance and sophistication.First and foremost, the selection of diamonds was absolutely breathtaking. Whether you're searching for a dazzling engagement ring to symbolise everlasting love or a stunning necklace to make a statement, they have it all. Each diamond sparkled with its own unique brilliance, and the variety of cuts and settings catered to every taste and preference.What truly sets Diamond Palace apart, is their exceptional customer service. The staff members were knowledgeable, patient, and attentive, guiding me through the selection process with genuine care and expertise. They took the time to understand my preferences and helped me find the perfect diamond ring that exceeded all expectations.The purchasing experience itself was seamless and enjoyable, thanks to the professionalism and friendliness of the staff. They provided detailed information about each diamond, allowing me to make an informed decision without feeling rushed or pressured
Isabelle WIsabelle W
22:06 27 Mar 24
Amazing service here, highly recommend. Thank you Sophie for being so attentive and patient with me. I will be recommending you and your business to my friends and family!
Sarah NguyenSarah Nguyen
22:05 27 Mar 24
Great service!! Amazing rings!! They help me find the right ring shape that suits me. Would definitely come back!!
Maria FabianoMaria Fabiano
18:06 27 Mar 24
Very satisfied with the purchase!Everything perfect in a very short time, very kind and very helpful, a guarantee!
22:04 24 Mar 24
Purchased a pair of halo diamond earrings very last minute. Not only were staff at Diamond Palace accommodating, they went above and beyond to make the experience special. The showroom is well appointed and glitzy and I was offered champagne as I browsed. The staff were knowledgable, professional and it was very easy. I will be using this jewellers for the next pieces we buy.I recommend Sophie who looked after me to above the standard I expect when making a high end purchase.
14:16 22 Mar 24
Best in class service and beautiful crafted. Would recommend.
Ollie WarnerOllie Warner
14:10 20 Mar 24
Very welcoming & knowledgable staff, loved buying a very special gift from here.
Lisa HoLisa Ho
10:12 19 Mar 24
Peter and his team are great and have attention to detail with their work. The communication is excellent and the work they provide is amazing. I would highly recommend them to anyone who looking for a logo or website along with the marketing tool kits they offer.
Stanley BuffongeStanley Buffonge
08:00 11 Mar 24
Peter made finding the perfect engagement ring easy. He listened to every detail and made something beautiful which my fiancée loves!
Katie NobleKatie Noble
21:12 07 Mar 24
All the staff we spoke with were incredibly helpful and lovely. Peter took time to explain about the ring design I liked the most, nothing was rushed and was a really great experience! The order was made on time with great communication and now I have the most beautiful wedding ring. Highly recommend
Charli BeaumontCharli Beaumont
14:26 07 Mar 24
Can't recommend Diamond Palace enough! A huge thank you to Peter and the team for helping my ring dreams become a reality, I absolutely love it. Incredible customer service and communication all throughout the bespoke process, couldn't be happier. Thanks again!
Boris LiBoris Li
14:52 29 Feb 24
Peter was super helpful and the ring is beautiful! Many thanks to Peter and his team!
Adam Lyle-StirlingAdam Lyle-Stirling
13:25 29 Feb 24
From the moment I walked into the store I was made to feel at home. The yellow diamond earrings I asked about were sourced, then bought to the store for inspection and made into earrings on the day for me to take home to surprise my wife!Peter and his wife who own and operate the business are very kind and genuine and I will be coming back here next time for sureGreat earrings, great people, great experience!Thanks,Adam
19:45 28 Feb 24
Can’t recommend Peter at Diamond Palace enough. His customer service is second to none. From minute one I felt he wanted the best outcome for me and this showed in the ring that we created together. He is brilliant at what he does. My now fiancée absolutely loves the ring. Thank you Peter!
Vanraj OdedraVanraj Odedra
19:20 27 Feb 24
Incredible heartfelt experience using Diamond Palace! Big thank you to Sheila for her expertise and support with getting the perfect engagement ring sorted. Reasonably priced and quick turnaround time, would recommend to everyone.
Charlie JumanCharlie Juman
17:08 15 Feb 24
We bought our wedding rings from Diamond Palace and cannot fault the rings, customer service nor price. Peter matched and even outdid a quote we had been told by multiple other jewellers could not be matched. The photos don’t even do them justice - we are over the moon with our rings. Thank you so much to Peter and his team.
Piers CPiers C
16:20 12 Feb 24
Sheila was incredible to work with. Couldn’t recommend enough!
Sam ElsdonSam Elsdon
16:40 11 Feb 24
Purchased an engagement and wedding ring from here. Great service from Peter and the team. They worked with us to custom make the perfect wedding ring for my fiancée.
Emily EdwardsEmily Edwards
15:46 09 Feb 24
An amazing experience at Diamond Palace! My husband and I first came here 8 years ago to find that special engagement ring. The truly wonderful experience stayed with us. We came back again recently and bought a beautiful bracelet. Peter is nothing short of exceptional at what he does. He really takes the time to understand what you are looking for. He will guide you to that perfect piece of jewellery, I wouldn't go anywhere else!Many times people have stopped me and commented on the jewellery I was wearing! That's the great job the Diamond Palace team does for you.Thank you Peter for making the jewellery more than just a purchase but creating everlasting memories with it too!
Jack TaylorJack Taylor
22:24 30 Jan 24
Great service overall, would recommend.
Kallum GrayKallum Gray
15:06 24 Jan 24
Excellent service from Shelia and the team. Very helpful, coming up with suggestions and ideas. Didn’t feel under any pressure to buy, making it an easy and enjoyable experience. Plus I now have one very happy fiancé.
Granny HilaryGranny Hilary
13:42 22 Jan 24
They were so welcoming and didn’t push a sale! I got great advice on diamonds and am delighted with my purchases. I had rings resized and posted to me. It was done quickly and efficiently. I’ll be back.
Chris GilksChris Gilks
11:38 20 Jan 24
The whole experience of getting an engagement ring from Diamond Palace was exceptional. Thanks again to Sheila for helping me find the perfect ring and for making sure my timescales for picking the ring up were accommodated for. I would highly recommend coming here!!
Jason NJason N
17:38 19 Jan 24
My fiancée absolutely loved the ring! Peter and Sheila were extremely helpful in guiding me to find the perfect ring.The whole experience was an absolute pleasure. The initial consultations were so informative and for someone like me who has no experience with buying this type of jewellery, they made me feel at ease.The customer service throughout the process was excellent and they managed to meet my needs at every step of the way, we highly recommend them and we will be going back to get our wedding bands from Diamond Palace.Thank you!
Ciaran WoodcockCiaran Woodcock
16:20 18 Jan 24
Excellent service from the team and my wife loves her ring!
Alan LedgerAlan Ledger
21:40 16 Jan 24
I was in Hatton Garden with the sole purpose of getting my wife's emerald ring re-sized.On entering the Diamond Palace I was warmly greeted by Peter who was not only friendly and approachable but very knowledgeable.The result was perfect.Delighted with the result I went back a second time with confidence knowing he would make a good job of replacing the several missing stones in my wife's diamond and emerald ring that she likes so much that she rarely takes it off, hence the missing stones.The repair work was flawless.I received exceptional service both times, and the rings were ready on the promised days.Needless to say my wife is one very happy lady
Jason BJason B
15:41 16 Jan 24
Tania was lovely and so skilled at what she does. She made me feel comfortable and did not make me feel under pressure at any times compared to other stores on HG.I would recommend this store to anyone looking for their dream ring!!
Adam HawesAdam Hawes
13:08 16 Jan 24
Sheila was amazing throughout the consultation and design stage of my engagement ring. The ring came out better then I could have ever expected! The aftercare has also been brilliant from Sheila and her team. Highly recommend Diamond Palace for bespoke and ready made ring designs.
Dr Amro HassanDr Amro Hassan
12:21 15 Jan 24
I had an amazing experience getting my fiance her gorgeous engagement ring from Diamond Palace and we can't recommend Peter enough. Peter was so kind and patient, and really helped to design the ring. The communication was amazing, Peter sent lots of photos as the ring was being made. We will definitely be coming back for our wedding rings. If you are thinking of buying an engagement ring you need to go to Diamond Palace.
French FoodieFrench Foodie
18:10 13 Jan 24
Amazing service from Sheila and her team from start to end. I definitely recommend this place. Thank you again!
John HaswellJohn Haswell
09:17 13 Jan 24
I had a fantastic experience with Diamond Palace. I went in not knowing a lot, but I felt that I was in great hands with Tania who helped me to design the ring. She put me at ease and guided me through the process - clear communication throughout, got the ring on time for my holiday and it's perfect, just what I was looking for. Would strongly recommend.
Daniel ArgentDaniel Argent
20:11 12 Jan 24
Peter was incredibly helpful throughout the process and knowledgeable around all types of diamond
Motunrayo BMotunrayo B
14:20 12 Jan 24
Diamond Palace and Tania exceeded all my expectations! The exquisite diamonds showcased were a sight to behold, and Tania's expert guidance made the selection process a joy. Her knowledge, patience, and friendly demeanor made my experience memorable. I left with a stunning piece and that met our requirements. Highly recommend!
Ash XAsh X
17:04 11 Jan 24
Absolutely amazing service. Peter helped me design the most perfect engagement ring from start to finish and the finished product was incredible. Great communication throughout, stunning jewellery and even better we chose our wedding bands from here too. Would highly recommend
Gian PowerGian Power
18:05 10 Jan 24
Thanks for all of your support and truly making our special occasions memorable. Highly recommend!
luke jarvisluke jarvis
22:32 08 Jan 24
5* service throughout the entire journey. I had meetings with various places but none of them compared to service provided by Diamond Palace and specifically Sheila. She was able to support in bringing my design to life and made the entire process as easy as possible. Couldn’t recommend enough!
Vittorio MaglianoVittorio Magliano
18:09 08 Jan 24
Very happy with the purchase!Sheila was incredibly helpful in selecting the ring: she provided great advice and we were able to find together the best diamond and ring for my now future wife (who loves it by the way)
sukhdip singhsukhdip singh
19:39 06 Jan 24
Bought engagement ring here a few years back, had a good experience to see all the iptions and my wife is very happy with it, even many y3ar sin, of good construction and design and quality.
Thomas KThomas K
16:58 01 Jan 24
I recently made a purchase from Diamond Palace and I couldn't be happier! Peter's expertise and attention to detail ensured I found the perfect item. The quality, craftsmanship, and personalized service made the entire experience truly exceptional. Highly recommend Peter for anyone looking for exquisite jewelry.
Jamie PangJamie Pang
12:56 30 Dec 23
Peter provided an excellent service from start to finish. If you know nothing about diamonds, he will educate you until you are a complete expert. Very happy with the ring and would not hesitate to recommend Peter to those looking for the perfect jewellery and want a personable and comfortable buying experience.
Abu-Hurairah ChohanAbu-Hurairah Chohan
12:29 22 Dec 23
Peter and Sheila at Diamond Palace in Hatton Garden are nothing short of exceptional when it comes to customer service and expertise in the world of jewelry. From the moment of our initial interaction, their warmth and welcoming demeanor set the tone for a remarkable experience. Their willingness to share their knowledge ensured we made informed decisions, a quality often overlooked in such transactions.What truly stands out is their approach to customer interactions. Despite numerous visits, there was never a hint of pressure to make a purchase. Instead, they extended their time generously, allowing for a thorough exploration of options and considerations. Their negotiation skills added an extra layer of value, ensuring we felt confident and satisfied with our choices.The post-purchase experience at Diamond Palace is equally commendable. Their aftercare services and the provision of comprehensive insurance papers for the rings are testaments to their commitment to customer satisfaction beyond the sale itself. It's this holistic approach that cements their status as a go-to destination in Hatton Garden.Personally, the experience has been so positive that I cannot envision shopping elsewhere in Hatton Garden. In fact, I am eagerly anticipating my return for a pendant, a testament to the trust and satisfaction instilled by Peter and Sheila. Their professionalism, combined with genuine care for their customers' needs, makes them a true gem in the world of jewelry retail.
Jamie ArnoldJamie Arnold
19:58 21 Dec 23
I would highly recommend anyone looking for an engagement ring to check out Diamond Palace! The team are very helpful and considerate to your budget, helping you to learn a bit about what you are buying along the way. My fiancée loved the ring too!
Patrick GormanPatrick Gorman
21:18 12 Dec 23
The amazing team of Peter and Sheila made my engagement ring selection experience absolutely perfect. I was drawn into their shop by a really unique setting design in the window, which I then found out was designed by Sheila herself. Peter was extremely patient with me and my very limited knowledge, meeting with me on several occasions both in-person and via video calls, helping me start from scratch and ultimately design the perfect ring. They were even able to help me source some gorgeous teal sapphires that other shops said would be impossible to find. Every time we met, they were so friendly, welcoming and patient--I just knew I was in good hands. When I took my fiancee to pick up her ring after re-sizing, Peter welcomed us with glasses of champagne and took the time to sit down and chat with us about the engagement, even though it was clear he was very busy. I would recommend Peter and Sheila in a heartbeat due to their extermely personable style, their willingness to accommodate seemingly any request, and fantastic communication. And of course--the ring turned out beautifully!
Dan FulkerDan Fulker
11:32 06 Dec 23
Brilliant service and very competitive!!
Jon BrownJon Brown
15:55 04 Dec 23
5 star experience, 5 star hospitality and, most importantly, a 5 star ring. Couldn’t recommend Peter and the rest of the staff highly enough and really did go above and beyond - not only did they guess the ring size and get it spot on, but they even gave me a separate bag to hide the ring in! An absolute must-go if you’re on the market for an engagement ring or for any other special occasion.
Ed WilkesEd Wilkes
20:11 01 Dec 23
A brilliant experience at Diamond Palace, was put at ease very quickly and Peter did a great (and patient!) job talking me through many options and asking me questions to help me make the choice. The final ring is stunning, unique and of high quality. Couldn’t recommend highly enough, and look forward to going back in the future for the wedding rings.
Adam BallAdam Ball
13:58 22 Nov 23
Fantastic experience at Diamond Palace where I recently purchased an amazing engagement ring for my now fiancé! Peter and Tania were both brilliant and really helped me decide on the perfect stone and custom design. The quality of their work and the service provided really was first class. We will be back to purchase our wedding bands in 2024!
Liam TuohyLiam Tuohy
10:12 09 Nov 23
Everything about this place is amazing ✅I’ve never seen anything like it in my life ✅HIGHLY RECOMMENDED‼️⭐️⭐️⭐️⭐️⭐️
Esen AEsen A
11:36 08 Nov 23
The ring was perfect. We shopped around Hatton Garden for days and been to a few shops but liked Diamond Palace the most. Peter was open about pricing and options etc, made us feel comfortable with going ahead with the purchase. Thank you Diamond Palace.
21:44 05 Nov 23
Great service from Peter, very helpful and professional, and my fiancé loved the ring.Visited several shops on Hatton Garden and Diamond Palace clearly stood out in terms of quality, service and price.
Matthew ThorogoodMatthew Thorogood
08:31 01 Nov 23
Peter was so courteous throughout and extremely helpful. The whole process was perfect, both in the choosing of the ring and the courtesy follow-up to ensure everything went smoothly.
Shivani GohelShivani Gohel
10:36 28 Oct 23
If you want to find the best place to get your engagement ring in Hatton Garden, then don't even think about it and go to Diamond Palace!I had the best experience thanks to Sheila. She was very patient and explained everything to me (I knew nothing and my fiance decided it was best for to me to pick the ring I wanted). I opted for a lab diamond and honestly I have not stopped staring at my ring. We spoke about what style I wanted after she showed me numerous designs, we picked all the specs with my budget in mind and at no time did I ever feel pressured into my decision or to spend extra money.I was able to see the diamond before it was set and I was blown away by its beauty - Sheila really picked me something special and so so sparkly.The whole experience was amazing. The final product was beautiful and my partner was equally impressed.Thank you so much to Sheila and the team 🙂
David KovacsDavid Kovacs
17:41 25 Oct 23
Went to Hatton Gardens to shop for an engagement ring with my fiancée and we stumbled on this great jewellery shop. We were offered top tier service and a very personal one!Excellent service and amazing execution. Peter talked us through everything we needed to know and have also offer very good insight into the ring.Highly recommended! Will be coming back should we need any more jewellery.
Hasim KaramanHasim Karaman
11:58 23 Oct 23
I had a wonderful experience buying an engagement ring from Diamond Palace. Martin was my salesperson, he was extremely kind, helpful and informative. He took the time to understand my budget and my style preferences, he helped me find the perfect ring for my fiancée. I would highly recommend Diamond Palace to anyone looking for a special piece of jewelry.
Mathilde CMathilde C
12:12 22 Oct 23
If you’re unsure where to start finding your engagement ring and are looking for a highly personalised experience, this is where you should go in Hatton Gardens. Although we did not end up buying my engagement ring at Diamond Place, we wanted to leave a 5-star review for Peter’s patience, excellent guidance and outstanding service.
Freddie HutchinsonFreddie Hutchinson
08:18 21 Oct 23
We had an excellence experience at Diamond Palace firstly designing the engagement ring and then choosing our wedding rings for our upcoming wedding. It has been a journey and Tania was exceptional in helping us decide what we wanted for our rings.Tania took the time to not only explain the differences in diamonds but also understand what I was looking for when going there to choose an engagement ring.We are very happy to have chosen Diamond Palace and would recommend them to anyone.
Jack MurphyJack Murphy
15:28 19 Oct 23
We had a great experience using Diamond Palace. Our ring turned out amazing and they took the time to explain everything and go step-by-step on our specifications and preferences. Tania was a great help. I would highly recommend.
10:17 13 Oct 23
I chose to use Diamond Palace after consultations with several others in Hatton Garden.After briefing them on my design they provided exceptional customer service, sharing their expertise, attention to detail and advice to help create a custom designed engagement ring that perfectly realised my idea at a fair price. The quality of their work is outstanding and working with them is a pleasure.I have since used them for multiple other pieces including a wedding ring and some smaller pieces, and every time they have been fantastic in their support and professionalism. Their follow up support is also great, and they are accommodative in ensuring you leave pleased with your purchase.If you are looking for jewellery in the area I thoroughly recommend speaking to them to see if they can help, and I am incredibly grateful for all the help that they have given me.
Sarpreet SinghSarpreet Singh
12:07 12 Oct 23
Diamond Palace was the first shop that I walked in to buy the perfect engagement ring for my beautiful fiancé and I did not need to go anywhere else because of the customer service and care provided by the employees, especially by the managing director, Sheila! It was a pleasure to work with the Diamond Palace team to create a bespoke ring to bring my vision to life. I would encourage anyone to take the time to reach out to Diamond Palace to help you select the perfect ring. Due to the service provided, we went back to them to buy our wedding bands from the Diamond Palace! Thanks again team, we are so happy! 🙂
22:34 11 Oct 23
I can’t recommend Diamond Palace enough.Professional service from start to finish, expert advice and honest guidance. The team take extra time to understand your preferences whilst educating you along the way which allows you to make more informed choices.Sheila was extremely patient, flexible and meticulous during the design process and even more so when selecting the perfect diamond. Not at any time did I feel pressured or short of time which made the whole process a pleasure. Herself and Tania really went above and beyond to ensure that the ring was ready on time, even working out of hours.A refreshing service compared to that experienced in other jewellers in the local area. I can’t thank the team enough and look forward to revisiting in the future to create more special pieces.I would give 6 stars if I could!
12:20 11 Oct 23
My partner were in Hatton Garden to look at engagement rings, when we stumbled upon Diamond Palace and met the lovely Sheila.The process was easy and straightforward. Sheila was very attentive and informative, and made us feel comfortable and special. We settled on a design together, and what came out of it was the most beautiful ring I’ve ever seen. It’s love at first sight - I can’t stop smiling. It’s been such a great experience from start to finish!I wholeheartedly recommend Diamond Palace to anyone looking for beautiful fine jewellery. The designs are gorgeous and the service is impeccable.Thank you, Sheila and team. We’ll see you when it’s time to look for wedding rings! ❤️
14:39 30 Sep 23
Absolutely incredible experience with Diamond Palace! My fiancé, Zubair, had an amazing experience with Sheila when designing and choosing the ring (which I love!)I have then been back to resize the ring. Being uncertain about what size to get, the team were patient with me and allowed me good time. I then got the ring resized in a short time period.Thank you so much from both of us for a seamless and amazing experience!Natasha & Zubair
Adam DavinAdam Davin
07:32 19 Sep 23
I was so happy with the service and although Hatton Garden can be overwhelming I left feeling extremely happy and satisfied I’d made the right choice .Shiela was excellent at guiding me through my consultation and I ended up ordering the perfect ring. I would highly recommend to anyone who is looking to buy a ring but not sure exactly what they are looking for.
Alec RickardAlec Rickard
21:11 17 Sep 23
I had an excellent experience at Diamond Palace finding an engagement ring. Tania gave great service throughout and really made me feel confident about the decisions I was making.What stood out was how helpful the team were and they never pressured me into a sale. I visited three to four times before making a final decision and each time they spent time to help me understand options. I was never rushed which made me feel much more comfortable about this important decision.I would definitely recommend Diamond Palace and Tania.
J ComptonJ Compton
22:07 15 Sep 23
Sheila at Diamond Palace honestly, the best!I booked an appointment online after a family recommendation, Sheila met with me, educated, and then helped me source a rather difficult stone (in fact, she found multiple!) After hours of deliberation, we settled on the perfect stone for a very complex ring design.Next up - the design process. Sheila perfectly created what I was after and shared this to me initially as a 3D render, and then a 3D resin. A few queries and recommendations from Sheila, and we had our final engagement ring. Sheila was so receptive to change requests and questions - often coming back to me out of hours too. Brilliant service.I would highly recommend Sheila to anybody who's in the unknown waters of an engagement ring, or any jewellery in fact. We will be back for our wedding bands, and also any future jewellery we need.Thanks so much again Sheila!
Glenn WikeleyGlenn Wikeley
12:33 10 Sep 23
The team at Diamond Palace are amazing. They guided me at every step of the process and helped me to create the perfect engagement ring for my partner. The ring is absolutely stunning and my vision was brought to life perfectly. My fiancé loves it and I have the team at Diamond Palace to thank. Great customer service, a personal touch in everything they do and They even helped deal with my constant calls around the ring.Wonderful team and highly recommend - super professional, fantastic finished product and really customer focused.Thank you so much.
Red CatRed Cat
12:25 10 Sep 23
Diamond Palace is the only place on Hatton Garden you should go to. Period.They are beyond excellent in every regard. Extremely friendly, trustworthy, willing to spend as much time as needed to walk you through your purchase (engagement ring or otherwise), very communicative (WhatsApp’ing with me constantly), extremely flexible, and excellent when it comes to finding you the best possible price. They truly went above and beyond, and were by far the best jewellers I dealt with.A huge shoutout to Martin - truly one of kind in terms of customer service and just generally being a great, kind dude to help you with finding/designing something special.0 complaints at all, love these folks! ⭐️⭐️⭐️⭐️⭐️
Sean MonsSean Mons
11:25 08 Sep 23
A-maze-zing jewellery company! I loved every moment in designing our engagement ring. Incredible support from the team and the result was the most beautiful engagement ring I’ve ever laid eyes on 🤩. Thank you so much to Tania and the team for their help and quality product.Exceptional.It’s too bad one generally only gets engaged once in their lives, because I’d love to use diamonds palace over and over again! Highly recommended!
N 29N 29
07:38 07 Sep 23
Wonderful experience at Diamond Palace. Great advice for my engagement ring and a quick turnaround time to accommodate my proposal. Peter is always so welcoming and friendly.
Jordon StewartJordon Stewart
10:08 05 Sep 23
110% would recommend!A couple of months ago I purchased an engagement ring for my fiancé from Diamond Palace in Hatton Garden. To say I was a novice in diamonds and jewellery in general would be an understatement, and having looked in a few windows with a colleague of mine yielding a few brief conversations outside a couple of other establishments en route, the decision to take a turn down Greville St and ‘window shop’ Diamond Palace’s display proved to be the best decision I could have made that afternoon.From the moment Sheila popped her head out to ask if she could help us with anything, to the moment we left a couple of hours later having ordered the ring, I was made to feel at ease and was comprehensively walked through every stage of the process. Sheila took the time to ask all the right questions about my then-girlfriend, and listened attentively to the type of cut that I was looking for, and offered extensive guidance on the most suitable stone for the cut and setting. From there she helped to design and create the perfect ring. My fiancé absolutely loves it.I was working to particularly tight timelines before going on holiday where I was looking to pop-the-question, and Diamond Palace were able to accommodate these perfectly, providing transparent updates throughout.I honestly could not speak more highly of the level of assistance provided by Sheila and her colleagues throughout the process of creating the engagement ring, but even more so with the quality of the “after-sale” customer service.Sheila was always quick to respond to any query that either myself or my fiancé raised, willing to help in whatever way she could whether it be guidance on maintaining and cleaning the ring, or even inviting us back to re-size of the ring for the second time - we were experiencing some particularly warm weather at the time!! It is this kind of loyalty and bespoke service when the transaction has already been “fulfilled” that has really impressed us, and I would not hesitate to recommend to any of my friends.We will be back for the wedding bands in early 2024, and I’m sure Diamond Palace will be my first port of call for any other special gifts in the future!Thanks once again and I look forward to seeing you early next year!
Andrew BaldwinAndrew Baldwin
15:31 31 Aug 23
Really pleased with my experience at Diamond Palace. Sheila was very helpful and helped me find what I wanted.
Alex DelongAlex Delong
19:42 30 Aug 23
Great experience from Peter and the rest of the team. Would highly recommend
TY KasujjaTY Kasujja
13:46 26 Aug 23
We had the best experience here at diamond palace. They really helped bring the vision to life and took time to understand what we wanted. Super happy with how it turned out and would 100% recommend. If you need a ring - Peter is the guy for the job.
Claire CordellClaire Cordell
12:40 26 Aug 23
Since purchasing my engagement ring from Diamond Palace in 2014 I have returned multiple times to purchase other pieces of jewellery and have my ring serviced. It is always a joy to return. Peter, Sheila and the team are so lovely and make the whole experience an absolute pleasure. I am so glad we got our ring made here. I wouldn’t hesitate to recommend Diamond Palace to anyone looking for a special ring or other piece of jewellery. The team are so kind, patient and flexible. It was a delight to return after 9 years and find the same warmth and friendship. Thank you!
13:49 23 Aug 23
Great experience and service here, helped me find a beautiful ring at a good price. Would highly recommend!
We discovered Diamond Palace back in 2013 and were impressed by Sheila and Peter's diamonds expertise, creativity, professionalism as well as friendliness. Their service is still amazing, so after 10 years, always happy to go back!
Nabeel FaridNabeel Farid
21:02 21 Aug 23
I'm delighted to share our incredible experience with Diamond Palace. My wife and I invested quite a bit of time in our search, carefully considering both price and quality, and we're absolutely thrilled that we opted for them. The rings they provided us with are truly stunning, and I must mention that the price was highly competitive as well.Our interaction was with Peter, and his exceptional professionalism paired with his wonderful personality truly shaped our experience. He made everything feel effortlessly easy and stress-free. Even though we were on a tight schedule, they performed their magic and swiftly delivered our exquisite engagement and bridal rings. Our friends and family were truly enamored by their beauty.What deeply moved us was the familial way in which Diamond Palace treated us. When we mentioned our move to a new house, they surprised us with a thoughtful housewarming gift. These small gestures truly make a significant impact.To be honest, if you're seeking the finest, I wholeheartedly recommend Diamond Palace. Their expertise extends beyond jewelry; they specialize in making you feel genuinely special. We're immensely grateful to have discovered them, and we can't emphasize enough how much we recommend their services.
Graham TufftGraham Tufft
20:35 16 Aug 23
Brilliant experience choosing a ring with Tania. Highly recommended!
charlie otoolecharlie otoole
15:21 16 Aug 23
Sheila and the team at Diamond Palace were great, they were really helpful through the whole process, I didn’t have a clue what engagement ring I wanted, they talked me through the process and helped me find a final design, which was amazing, the perfect ring and the best service.
Kory BarglindKory Barglind
16:48 15 Aug 23
I purchased an engagement ring from Diamond palace and was very happy with the experience. After sending some ideas of what I was looking for, Sheila helped me to narrow down a short list and we found the perfect style ring for my fiancé. Very pleased with the end result, and the quality of the ring.
Kiara WedderburnKiara Wedderburn
13:24 11 Aug 23
I called diamond palace to get my engagement ring resized and Peter was exceptional at talking me through what would be best for my antique ring! I brought it in and they did an AMAZING job at resizing (it is flawless) and gave it the clean of its life, it’s so shiny, it looks brand new! Such a friendly bunch and would recommend time and time again 100/10!
Yano MoussaviYano Moussavi
11:03 09 Aug 23
A few weeks ago I set off to Hatton Gardens to find an engagement ring so I could ask my (then) girlfriend to marry me. I happened to stumble upon Diamond Palace and am so thrilled I did. From the moment I walked in I was made to feel really comfortable and didn’t feel any pressure to commit to anything whatsoever. I spent a good two hours with Peter talking about my partner, what she does, what sort of jewellery she likes, what her interests are… he put such a great amount of effort in figuring out what ring would suit her and talking through different options with me. Eventually we settled on the beauty attached and she absolutely loves it. Thanks so much Peter, I am so happy I came in!
Pedro SantosPedro Santos
16:06 07 Aug 23
Super happy with the diamond ring I got from Diamond Palace which looks exactly like the emoji 💍It may be overwhelming to buy an engagement ring but they offer good prices and Tania was really kind and helpful. Was also very impressive that the ring was delivered right on time in a tight schedule!
14:13 02 Aug 23
I bought an Engagement ring from Diamond palace and I was very impressed by their customer service. They were friendly, helpful and professional. They showed me a wide range of beautiful rings. I went in with not much of an idea of what I wanted but Peter helped me choose the perfect ring for my budget and taste. They also offered me a free cleaning and resizing service. The ring arrived in a lovely box with a certificate of authenticity. My fiance was stunned when I proposed and shows the ring off to everyone, she cant stop smiling. I would highly recommend Diamond palace to anyone looking for quality jewellery and excellent service.
zeshan kazmizeshan kazmi
13:27 02 Aug 23
Great service from start to end. Peter was very helpful and knowledgeable. We came to view the ring a few times to make a decision and Peter allowed us time to think and answered all our questions and queries. Highly recommend!
Matthew FisherMatthew Fisher
10:54 07 Jul 23
Amazing! Can't recommend highly enough. Like so many, I didn't know where to start with buying an engagement ring and ended up in Mayfair looking at rings that would have been a stretch (to say the least). Sheila was amazing in designing and talking through the options and after a short wait the ring was ready. It honestly looks like it could be 5x the price and am so, so, happy I ended up walking through the door! Thank you!
S QiS Qi
17:12 18 Jun 23
Really pleased with the service, experience and value when we commissioned an engagement ring here. Tania was great and we liked it so much we later went back for a necklace. We chose this place after consultations with several other vendors in Hatton Gardens and continue to recommend to friends who have all spoken equally highly of their experiences.
LJ DowleLJ Dowle
16:19 09 Jun 23
Easily the best jewellery shop in London. After visiting a couple of shops, I came across Diamond Palace and upon seeing a fantastic engagement ring in the window, the customer service provided by Martin was outstanding. The ring we agreed was custom-made based and I collected it today and it is just what I was looking for. Excellent service at a fantastic price. I will be going back for the wedding bands. Highly recommended.
Tom MearsTom Mears
10:22 21 May 23
I recently had the pleasure of purchasing an engagement ring from Diamond Palace after checking out several others stores in Hatton Gardens and not feeling convinced.From the moment I stepped into Diamond Palace, I was greeted with warmth by Tania who went above and beyond to ensure that I had a delightful experience. She patiently listened to my preferences, offered expert guidance, and helped me pick out the perfect ring for my partner.Would highly recommend this store to anyone visiting Hatton gardens for the first time and will definitely be coming back in future
08:36 02 May 23
I had little to no idea when beginning the journey of picking out and purchasing an engagement ring. I met with a number of jewellers before finally coming to Diamond Palace and meeting Martin. I can truthfully say the experience from start to finish that Martin offered was incredible. He was so knowledgeable, so helpful and so patient. Martin offered the greatest experience and provided me with the most amazing engagement ring. Anyone reading this trying to figure out, where to go or what to do. Go and speak to Martin at Diamond palace you won’t regret it. I cannot speak highly enough of my experiences. Thank you Diamond Palace and Thank you Martin.
10:31 02 Apr 23
Our favourite diamond store in London! The service of Tania, Sophie and team are 5 stars! They provide honest advice, swift communication, and high-quality craftmanship. We are extremely happy for their jewellery and service throughout the years.
Alex WattsAlex Watts
13:15 31 Mar 23
5 STARS. I have bought 3 pieces of jewellery from Diamond Palace over the years including an engagement ring. My fiancé loves every piece. The service, reliability and attention to detail from Martin, Tania and Sheila is the best we have experienced in Hatton Garden (having been to 6 or 7 different jewellers). Martins recommendations are also very thoughtful and relevant as he puts a lot of effort into understanding exactly what you want (even when you don’t really know yourself)! We’ll be back for sure. Highly recommend.
Charlie BoothCharlie Booth
09:09 23 Jan 23
The service that I received when buying my fiances engagement ring was a genuine pleasure, Tania was really helpful in explaining my options and the different types of ring. She did not pressure me in any way, she simply recommended I took my time deciding and that she'd be there ready if I was keen to go ahead. If you want attentive service delivered with a smile, go to Diamond Palace 🙂
Daniel RDaniel R
07:42 27 Oct 22
Perfect experience! Martin went out of his way to explain what to look for in a diamond ring and to find the right one. Tania was very welcoming and helpful with the resizing. My fiance is delighted and we would highly recommend going here!
William SmithWilliam Smith
17:05 20 Oct 22
Martin provided an excellent service from start to finish when I had decided to purchase an engagement ring. We ran through a number of different options and Martin was able to provide his advice without being pushy. The ring was perfect and my partner is super pleased! I would thoroughly recommend Diamond Palace!
Rouchelle SriranjanRouchelle Sriranjan
19:28 08 May 22
My fiancé and I had a fantastic experience at diamond palace, and would highly recommend this place. Tim was not only able to source us the perfect Debeers forevermark diamond but also was able to set it in the intricate setting I wanted. Given the design I was initially concerned that any jeweller may find it difficult to execute it the way I wanted it and that communicating the nuances would require a lot of back and forth. However, with Tim in charge it was unbelievably easy. We were both thrilled with the end result. Thanks to Diamond Palace and Tim, for helping us find the THE perfect stone and ring.
cerennia xcerennia x
11:27 11 Nov 21
Absolutely flawless service from start to finish! Sophie made the entire experience wonderful from the initial consultation to the final product. We were kept up to date with the progress of our ring each step of the way to ensure we were satisfied with every single detail. The craftsmanship of the actual ring is breathtaking and I am obsessed with how beautiful it turned out! I get compliments every single day and cannot wait to go back for our wedding bands! We spent half the day in Hatton garden and so pleased we decided to stop by DP. If you want honest, efficient and a beautifully designed bespoke ring this is the place to go! Absolutely recommend diamond palace especially Sophie! Don’t bother with other stores - make this your first stop and you won’t regret it!

About Us

Welcome to our prestigious jewellery store in the heart of Hatton Garden, London. With over 20 years of experience in the industry, we are proud to offer the finest quality jewellery that is both timeless and elegant.

Our team of expert jewellers and gemologists are passionate about creating unique, bespoke pieces that are tailored to our customers’ individual tastes and preferences. From engagement rings to wedding bands, necklaces to bracelets, we have a stunning collection of jewellery to suit every occasion.

Why Choose US

Do you want to buy from a jeweller who you can trust to provide you with high-quality products and excellent service, and who has a track record of delivering on their promises?

With over 50 Jewellery stores in this area, what makes us different?

Wide range of Designs

We offer a wide range enagement ring, wedding bands, eternity rings, jewellery such as necklaces, pendants, earrings and bracelets.


Diamond Palace Jewellers offers high-quality diamond and gemstone jewellery that is made with the finest materials. Our products are designed to last a lifetime and are crafted with great attention to detail.

Customisable Designs

Our team offer a wide range of unique and customizable designs, allowing customers to find the perfect piece of jewellery to suit their style and personality. Whether you are looking for an engagement ring, wedding band, or a special gift, our team can work with you to create something truly special.


We are committed to providing excellent customer service to ensure that every customer is satisfied with their purchase. Our knowledgeable and friendly team will guide you through the buying process, answer any questions you may have, and offer advice on the best options for your needs and budget.


Diamond Palace Jewellers offers high-quality diamond and gemstone jewellery that is made with the finest materials. Our products are designed to last a lifetime and are crafted with great attention to detail.

Our Designs

Jewellery Collection

How We Work

“Your Ultimate Guide to Buying Jewellery | From Selection to Purchase, Learn the Process”



Our process always starts with an initial phone consultation with one of our gemologists so that they can better understand your preferences



During your appointment we will curate a selection of diamonds that were hand picked and inspected for quality–just for you! You can view the diamonds and their specifications and answer any questions you have.



We will work with you to design a custom setting and add any personalizations that make your ring extra special (engraving, hidden halos, adding a birth stone, etc). Then, your ring is handcrafted here in London which takes around 3-6 weeks.



Once the ring is complete, we book you in for a collection or ship the ring to you!

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