Lifetime Aftercare Package

At Diamond Palace Jewellers, our commitment to your satisfaction goes beyond the initial purchase. Our exclusive Lifetime Aftercare Package is designed to provide ongoing support, maintenance, and care for your treasured jewellery, ensuring it continues to radiate beauty for generations to come.

For more information, please contact us.

Nurturing Your Treasured Jewellery

With Diamond Palace, your peace of mind is our priority. When you invest in a Diamond Palace purchase, you're not just buying a product; you're gaining access to a lifetime care package designed to ensure your satisfaction and comfort. Here's what you can expect:

What our lifetime aftercare package includes:

  • Complementary ring resizing 
  • Complementary profession on-site sonic & steam cleaning 
  • Complementary metal polishing & rhodium plating 
  • Annual jewellery servicing 
  • Continuous Guidance from Our Specialists
  • Yearly insurance valuation renewals upon request

From the people
From the people

“Incredible service and attention to detail, the ring is absolutely beautiful.”

Olivia & Neel | DP Couple

Complementary Ring Resizing

Changes in finger size over time? No worries. Our Lifetime Aftercare Package covers complimentary ring re-sizing services, ensuring your rings always fit comfortably. Find out more about ring resizing here.

Complementary professional on-site clean

Maintaining the brilliance of your jewellery is essential, and at DP, we make it hassle-free for you. While home cleaning can keep your jewellery shining, we understand the need for a deeper clean from time to time. That's why we offer a convenient quick service where we employ advanced techniques to ensure your jewellery sparkles like new.

With our sonic bath and steam clean service, your jewellery undergoes a thorough cleansing process that removes dirt, grime, and buildup, restoring its lustre and shine. All you have to do is give us a call ahead of time to let us know you're coming, and our expert team will take care of the rest.

Complementary metal polishing & Rhodium Plating

Metal can lose its shine over time, which is why we provide a rejuvenating service to polish and buff your jewelry whenever necessary. While your jewelry is in our care, we'll conduct a thorough inspection and deep cleaning to restore its original lustre, ensuring it looks as pristine as the day you acquired it.

For white gold jewellery, our package includes rhodium plating to maintain its bright and reflective appearance. This service helps to refresh the look of your white gold pieces when needed.

Annual jewellery servicing 

We take pride in our craftsmanship, ensuring that our jewellery is built to withstand the test of time. However, we understand that life can be unpredictable, leading to occasional wear and tear. By scheduling an annual servicing for your jewellery, we can proactively address any potential issues before they escalate. This may involve inspecting prongs, settings, and overall structural integrity. For more information, please refer to our Lifetime Manufacturer's Warranty.

Continuous Guidance from Our Specialists

Our team of experts is readily available to assist you with any inquiries and offer guidance to maintain the pristine condition of your jewellery. Whether you prefer to consult with your dedicated advisor or reach out to our Customer Care team, we encourage our clients to connect with us through live chat, phone, or email whenever assistance is required.

Our Commitment to You

Diamond Palace Jewellers is committed to ensuring that your jewellery remains as beautiful as the day you first received it. Our Lifetime Aftercare Package is a reflection of our dedication to nurturing and preserving the timeless elegance of your cherished pieces.

Thank you for choosing Diamond Palace Jewellers. We look forward to being a part of your jewellery's enduring journey.

Speak to a specialist