Sheila at Diamond Palace honestly, the best!

I booked an appointment online after a family recommendation, Sheila met with me, educated, and then helped me source a rather difficult stone (in fact, she found multiple!) After hours of deliberation, we settled on the perfect stone for a very complex ring design. Next up - the design process. Sheila perfectly created what I was after and shared this to me initially as a 3D render, and then a 3D resin. A few queries and recommendations from Sheila, and we had our final engagement ring. Sheila was so receptive to change requests and questions - often coming back to me out of hours too. Brilliant service. I would highly recommend Sheila to anybody who's in the unknown waters of an engagement ring, or any jewellery in fact. We will be back for our wedding bands, and also any future jewellery we need.

We worked with Peter to help us find the perfect bespoke engagement ring. Following an initial meeting Peter helped us build the perfect ring that met all of our specs. His knowledge and advice also gave us confidence we had chosen correctly. The final product is beautiful and my fiancée is delighted.
Her words “Everyone that sees my beautiful engagement ring says ‘wow’ and ‘gosh it sparkles no matter what angle you look at it’.
I love it and couldn’t recommend Peter any higher. The quality of the piece and his experience and attention to detail is out of this world”

To all the future fiancés out there. I would 100% recommend Diamond Palace as a place to get your engagement ring. I had such an amazing experience, from initial consultation to purchasing the ring of my (now) fiancée’s dreams! My initial consultation started with a lovely phone call, organised by Sheila (what an amazing human being!) who guided me through the steps of choosing the perfect ring and diamond, within a reasonable budget. After we had narrowed everything down Sheila had a model made and I came to the store to choose the diamond. All the staff were absolutely lovely, and I was excited to come back and see the final ring! The whole service felt extremely easy and supportive. Also, the front of the store is looking absolutely amazing! I can’t wait to see what other improvements they’ve got planned.

Thank you so much Sheila and Peter for making such a special impact on our lives.

Harry and Alana xx

Wonderful experience with Sheila at diamond palace. Incredible service and attention to detail. Thanks so much for putting up with us throughout the process!! The ring is absolutely beautiful

An amazing service from Sheila, she properly sat down and took her time to explain all the elements that make up a diamond and the band design. I felt very blessed and confident to have her designing my engagement ring.After going into multiple shops in Hatton Gardens, I am confident to say Diamond Palace is the best jewellery shop here; high quality, caring, considerate and with great attention to detail.

I had a fantastic experience with with Diamond Palace, especially with Peter. He was incredibly patient and went above and beyond to accommodate all my requests, even with tight turnaround times and my keen attention to detail. Choosing the right ring was a challenge, especially since I wanted it to be a perfect surprise for my girlfriend (now fiancée), but Peter made the entire process smooth and enjoyable. His kindness and professionalism guided me every step of the way, and the final result was exactly what she wanted. She was thrilled with the ring and also loved meeting Peter when we visited him again after the proposal.