Welcome to our store
At Diamond Palace Jewellers, we understand that finding the perfect fit for your precious ring or jewellery is essential. Whether you're celebrating a special occasion or simply want to enjoy your favourite piece comfortably, our resizing services ensure a perfect fit tailored just for you.
Why Resize?
1. Life Changes:
- Life events such as weight loss, weight gain, or pregnancy can impact the fit of your rings or jewellery.
2. Inherited Jewelry:
- Inherited pieces often come in standard sizes. Resizing allows you to wear and cherish these sentimental items comfortably.
3. Style Evolution:
- As your style preferences change, you might wish to wear certain pieces on different fingers or in new ways. Resizing makes this possible.
4. Surprise Proposal:
- Rings purchased with us are entitled to one free resize in store to ensure it fits perfectly. For additional resizes there will be a charge.
Our Resizing Process:
1. Consultation:
- Contact our customer support team to initiate the resizing process.
- Provide details about the item to be resized and the desired size.
2. Evaluation:
- Our expert jewellers will carefully evaluate the piece to determine the appropriate resizing method based on the design, material, and structural considerations.
3. Resizing Techniques:
- We employ various resizing techniques, including adding or removing metal, adjusting settings, or incorporating sizing beads for flexibility.
4. Customisation Options:
- Discuss any additional customisation preferences during the consultation, such as engraving or accent stones.
5. Timeline:
- The resizing process typically takes 7 business days, depending on the complexity of the task and our current workload.
Important Considerations:
1. Ring Resizing Limitations:
- While many rings can be resized, some designs may have limitations due to intricate details or the presence of certain gemstones.
2. Material Compatibility:
- The material of your jewellery affects the resizing process. Precious metals like gold and platinum are often more easily resized than alternative materials.
3. Quality Assurance:
- Our resizing services are conducted with the utmost care and precision. We prioritise maintaining the structural integrity and aesthetic appeal of your jewellery.
Contact Information:
If you're considering resizing your ring or jewellery or have any questions about our resizing services, please contact our customer support team:
- Email:customerservice@diamondpalace.co.uk
- Phone: +44 207 242 3015
- Live Chat: Available during business hours
Our Commitment:
Diamond Palace Jewellers is dedicated to providing exceptional craftsmanship and customer satisfaction. Trust us to enhance the comfort and beauty of your jewellery through our expert resizing services.
Thank you for choosing Diamond Palace Jewellers for your jewellery needs.